Frequently Asked Questions
1. How long will it take until I receive a Quote?
Our friendly staff will send you a free flat rate quote within 10 minutes.
2. How far in advance do I need to fill out the Reservation form?
We schedule all movers based on our availability, each Quote includes an expiration stamp as a general guide for your planning.
3. Once I fill out a Reservation form how do I know that I am booked?
Once you’ve submitted the Reservation form, we will send you a confirmation email which means that you are on our calendar and we are ready to move you.
4. What if I need to cancel my Reservation?
We understand plans can change when moving, since we don’t require any deposits or fees, we appreciate a 24 hour notice by phone or email of your cancellation.
5. I have to change the time of my move.
All reservations are done based on our availability, if we are available we will happily book you for the requested time.
6. Do you have any hidden fees or charges?
There are NO hidden fees or charges, the price of your move will be stated in the confirmation email and on the contract before anything is moved. This price will not change even if unexpected circumstances arise.
7. When do I pay for the move?
You can pay once we have completed your move.
8. Do I have to tip the movers?
Tips are always appreciated but not required.